bybet Privacy Policy

When you register and use bybet, we collect personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and government-issued identification details for identity verification. We also collect transactional data such as deposit and withdrawal records, game history, and session activity to maintain accurate account records. Device and technical information — including your IP address, browser type, and operating system — is gathered automatically when you access our platform. All data collection is limited to what is genuinely needed to deliver a safe, fair, and personalised gaming experience for Filipino players.

Your personal data is used primarily to create and manage your bybet account, process deposits and withdrawals, and verify your identity in line with anti-money laundering requirements. We use your contact details to send important account notifications, security alerts, and updates about changes to our services. Game and session data helps us detect unusual activity, prevent fraud, and ensure the integrity of every game on the platform. With your consent, we may also use your information to send you relevant promotions and personalised offers that match your gaming preferences. We do not use your data for any purpose beyond what is described in this policy, and we never sell your personal information to third parties.

bybet does not sell, rent, or trade your personal information to any outside party for marketing purposes. We may share your data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually bound to protect your information. In certain circumstances, we are legally required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts when mandated by applicable law. Any third-party service provider we engage is carefully vetted and permitted to use your data only for the specific purpose for which it was shared. We will always notify you of any material changes to how your data is shared, to the extent permitted by law.

bybet employs industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and our platform is encrypted using secure socket layer (SSL) technology, ensuring that your details remain private at every step. We maintain strict internal access controls so that only authorised personnel can view sensitive account information, and only when necessary to perform their duties. Our systems are regularly monitored and tested for vulnerabilities, and we apply security patches promptly to address any identified risks. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards to keep your data safe on bybet.

We retain your personal information for as long as your bybet account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. You may request the deletion of your account and associated data at any time by contacting our support team, subject to any overriding legal obligations that require us to retain certain records. We will always inform you of the expected retention period for any specific category of data upon request.

As a bybet player in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request that we restrict the processing of your data in certain circumstances, such as when you contest the accuracy of the information we hold. Where we process your data based on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] and we will respond within the timeframe required by applicable law.

bybet uses cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and analyse how our site is used. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting core features such as login and session management. Analytics cookies help us understand which parts of the platform are most useful to Filipino players so we can continue to improve our services. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. We do not use cookies to track your activity on third-party websites or to build advertising profiles outside of the bybet platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account or registered contact details. We encourage you to review this policy periodically so you remain informed about how bybet protects your personal information. Continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is handled, please reach out to our support team at [email protected].